Shipping Policy

Shipping Coverage

Multirotors ships products across India through trusted courier and logistics partners. We strive to ensure safe, timely, and reliable delivery of every order.

Order Processing

• Orders are typically processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During sales, product launches, or peak periods, processing times may be slightly longer.

Shipping Charges

• Shipping charges are calculated at checkout based on the delivery location, package weight, and selected shipping method.
• Free shipping promotions, if applicable, will be clearly displayed on the website.

Delivery Timeline

Estimated delivery times:

• Metro Cities: 2–5 business days
• Tier 2 & Tier 3 Cities: 4–7 business days
• Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email, SMS, or WhatsApp. Customers can use the provided tracking number to monitor the shipment status.

Packaging

All products are carefully inspected and securely packaged before dispatch to minimize the risk of damage during transit.

Delivery Issues

If your package is delayed, damaged, or lost during transit, please contact our support team within 48 hours of the expected delivery date.

Email:

WhatsApp:

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Multirotors will not be responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Delivery Acceptance

Please inspect the package upon delivery. If the package appears damaged or tampered with, kindly record evidence and contact our support team immediately before using the product.

Contact Us

For any shipping-related questions or concerns, please contact our support team:

Email: support@multirotors.in
Website: www.multirotors.in
WhatsApp: +91- 9810079522

Thank you for choosing Multirotors.

• “Mandatory unboxing video required for damage/missing item claims.”
• “No claims accepted without an unboxing video.”